Servo Systems
Do you have any questions or inquiries? Don’t hesitate to reach out to us
At Roma Industrial, we care about providing you with a smooth and seamless purchasing journey. Our team is always here to support you and ensure your shopping experience is simple, secure, and worry-free.
Welcome to Roma Industrial. By accessing and using our website, you agree to comply with the following terms and conditions:
Use of the Website: This platform may only be used for lawful purposes, including browsing products and placing orders. Misuse of the website, including fraudulent activity or unauthorized access, is strictly prohibited.
Intellectual Property: All website content, including images, text, product descriptions, designs, and trademarks, are the exclusive property of Roma Industries. Reproduction, redistribution, or unauthorized use of this material is not permitted without prior written consent.
Liability: Roma Industries strives for accuracy but cannot guarantee that product descriptions or content are free of errors. We are not liable for indirect damages, delays, or additional costs (such as customs duties) resulting from third-party services.
Governing Law & Disputes: Any disputes arising from the use of this website will be governed by applicable international trade regulations and the local laws of the country of operation.
personal information.
Information We Collect: When placing an order, we may collect personal details such as your full name, shipping address, email, and phone number.
How We Use Your Information: This information is used solely to process orders, deliver products, and provide customer support.
Data Sharing: We only share customer data with trusted third parties, such as payment processors and shipping companies, to complete the order.
Payment Security: Sensitive payment information, including credit card numbers, is handled directly by certified third-party payment gateways. Roma Industries does not store or access this data.
Your Rights: You may request to review, update, or delete your personal information at any time by contacting our support team
We provide secure and convenient online payment methods:
Third-party payment gate : Accepts Visa, MasterCard, credit cards, regional e-wallets, and Google Pay.
PayPal: A globally trusted platform for fast and secure payments.
Bank Transfer: Customers may also choose to pay via direct bank transfer. Banking details will be provided during checkout or upon order confirmation.
Important Information:
Cash on Delivery (COD) is not available.
Customers are responsible for any additional charges, including customs duties, local taxes, or banking fees imposed by third parties.
All transactions are encrypted and processed securely through trusted providers.
We aim to ensure your complete satisfaction with every purchase.
Return Period: Customers may return products within 15 days of receiving their order.
Condition of Returns: Items must be returned unused, in their original packaging, and in resalable condition.
Return Costs: The customer is responsible for covering the cost of return shipping.
Eligibility: All unused products are eligible for return unless otherwise stated in the product listing.
Refund Process: Once the returned item is inspected and approved, a refund will be issued to the original payment method within a reasonable timeframe about 10 working days.
General Considerations
1- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
2- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
3- If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our website uses cookies to enhance user experience and improve website functionality.
Purpose of Cookies: Cookies help us understand visitor behavior, measure site traffic, and improve marketing efforts.
Analytics Tools: We use trusted global platforms such as Google Analytics and Facebook Pixel to collect anonymous usage data.
Data Protection: Collected cookie data is used only for analytics purposes. We do not sell, trade, or share this information with unauthorized third parties.
User Control: You can manage or disable cookies directly through your browser settings at any time.